Frequently asked questions

The wishlist allows you to select and save products you’re interested in, even if you cannot purchase them directly through the website. When submitted, your wishlist is shared with our Customer Service, who will then provide a custom quote and assist you in completing your order manually.

No. Orders submitted via the wishlist are handled offline by our Customer Service team. Payment methods and terms will be discussed with you directly once you receive your personalized offer.

Our Customer Service team typically responds within 2 business days with your offer and the next steps to complete your order.

Yes.
If your country is not currently supported by our e-commerce platform, you can still request to purchase items using the wishlist feature. Simply add your desired products to your wishlist. Our Customer Service team will receive your selection and get in touch with a personalized offer and purchasing instructions.

Yes! Use the search bar at the top of the page to enter product SKUs, names, or keywords.

Yes, you can order and/or share your wishlist only if you have an account for the Dynabrade online shop and if you are logged in. You can register here.

You can register as a new customer with Dynabrade. After registration you can place an order immediately. Your personal access data will be sent to the e-mail address you provide.

You can request your password. Enter your Email and click on 'send request'. You will immediately receive an e-mail with a link and instructions to reset your password.

Warranty details are listed on each product page and in the “Warranties” section of the website.

Reach out via our contact us form or call our customer service team during business hours for product and technical assistance.